Firstsource Hiring Freshers 2025 Customer Support Associate
If you are a fresher looking to start your career in the BPO / ITES industry, this is an excellent opportunity. Firstsource, a well-known global provider of customer management services, is hiring fresh graduates for the role of Customer Support Associate (International Non-Voice – Healthcare Process) at its Vijayawada location.
This recruitment drive is specially designed for Arts & Science graduates who want to build a stable career in an international non-voice process with a reputed organization.
About Firstsource
Firstsource is a leading global business process services provider, serving top clients across healthcare, banking, financial services, telecommunications, and more. The company is known for its employee-friendly work culture, structured training programs, and strong career growth opportunities for freshers.
Job Overview – Firstsource Hiring Freshers 2025 Customer Support Associate
- Company Name: Firstsource
- Job Role: Customer Support Associate (CSA)
- Process: Healthcare – International Non-Voice
- Job Type: Full-Time
- Experience Required: 0 Years (Freshers Only)
- Shift: Night Shift
- Job Location: Vijayawada, Andhra Pradesh
Job Description – Firstsource Hiring Freshers 2025 Customer Support Associate (Non-Voice)
Firstsource is hiring enthusiastic and dedicated freshers for its International Non-Voice Healthcare Process. In this role, candidates will handle customer interactions without voice calls, mainly through email, chat, and data processing systems.
This job is ideal for candidates who prefer backend / non-voice roles and want to gain experience in the healthcare international domain.
Key Responsibilities
- Handle healthcare-related customer queries through email, chat, and non-voice systems
- Perform accurate data entry and documentation
- Maintain high quality and productivity standards
- Follow company process guidelines and compliance requirements
- Collaborate with team members to meet SLA and performance targets
Skills Required
To be successful in this role, candidates should have:
- Good English communication skills (written)
- Strong typing and data entry skills
- Good listening and comprehension abilities
- Basic computer knowledge
- Willingness to work in night shifts
Eligibility Criteria –Firstsource Hiring Freshers 2025 Customer Support Associate
Before applying, ensure you meet the eligibility requirements:
✅ Eligible Candidates
- Only Arts & Science UG Graduates
- No arrears
- Freshers only
❌ Not Eligible
- Post Graduates
- B.E / B.Tech / MBA candidates
- Candidates with experience from other fields
Job Location – Vijayawada
📍 Office Address:
1st Floor, Medha IT Tower, Module 01 & 05,
ACE Urban Hitech City – IT/ITES SEZ,
Sy.No.53/1, Kesarpalli Village,
Gannavaram Mandal, Krishna District,
Andhra Pradesh – 521102
Firstsource Hiring Freshers 2025 Customer Support Associate
Why Choose Firstsource as a Fresher?
- Entry-level opportunity with a reputed international company
- Non-voice process – no customer calls
- Exposure to international healthcare domain
- Structured training and onboarding support
- Stable job with long-term career growth in BPO/ITES
- Safe and professional work environment
How to Apply – Firstsource Vijayawada Jobs
Interested and eligible candidates can apply by sending their resume directly to the official HR email:
📧 HR Recruiter: Arun Kumar
📧 Email: arun.kumar9@firstsource.com
Official Website : Click Here
Govt Jobs : Click Here
👉 Make sure your resume is updated and clearly mentions your qualification and willingness to work night shifts.
Important Disclaimer
Firstsource follows a fair, transparent, and merit-based hiring process.
⚠️ The company does NOT charge any fees at any stage of recruitment.
Candidates are advised to ignore fraudulent calls or emails asking for money.
Firstsource Hiring Freshers 2025 Customer Support Associate
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Firstsource Hiring Freshers 2025 Customer Support Associate
Frequently Asked Questions (FAQs)
Firstsource Hiring Freshers – Customer Support Associate (International Non-Voice) | Vijayawada
Q1. Which company is hiring for this job?
Firstsource, a leading global BPO/ITES company, is hiring freshers for the Customer Support Associate role.
Q2. What is the job role offered?
The role offered is Customer Support Associate (CSA) in the International Non-Voice Healthcare Process.
Q3. Who can apply for this Firstsource job?
Only Arts & Science Undergraduate freshers with no arrears are eligible to apply.
Q4. Are experienced candidates eligible?
No. This vacancy is strictly for freshers only. Candidates with prior work experience in other fields are not eligible.
Firstsource Hiring Freshers 2025 Customer Support Associate
Q5. Are B.E / B.Tech / MBA or Post Graduates eligible?
No. B.E, B.Tech, MBA, and Post Graduate candidates are not eligible for this position.
Q6. What is the required experience for this role?
0 years (Freshers only).
Q7. What type of process is this job?
This is an International Non-Voice Healthcare Process, which involves email, chat, and data processing tasks.
Q8. Is this a voice or non-voice job?
This is a non-voice job. There are no voice calls involved.
Q9. What shift is required for this job?
Candidates must be willing to work in the night shift.
Q10. What are the key responsibilities of the job?
Key responsibilities include:
- Handling healthcare-related queries via email/chat
- Accurate data entry and documentation
- Maintaining quality and productivity standards
- Following compliance and process guidelines
- Meeting SLA targets with the team
Q11. What skills are required to apply?
Required skills include:
- Good English communication skills
- Strong typing and data entry skills
- Basic computer knowledge
- Good listening and comprehension skills
Q12. Where is the job location?
The job location is Vijayawada, Andhra Pradesh, at:
Medha IT Tower,
ACE Urban Hitech City – IT/ITES SEZ,
Kesarpalli Village, Gannavaram Mandal,
Krishna District – 521102.
Firstsource Hiring Freshers 2025 Customer Support Associate
Q13. Is this a full-time job?
Yes, this is a full-time position.
Q14. How can candidates apply for this job?
Interested candidates can apply by contacting the HR recruiter via email:
📧 arun.kumar9@firstsource.com
Q15. Is there any application or registration fee?
No. Firstsource does not charge any money at any stage of the recruitment process.
Q16. Is this a genuine job opportunity?
Yes. This is a 100% genuine job opening. Firstsource follows a fair, transparent, and merit-based hiring process.
Q17. Is this job suitable for freshers starting their career?
Yes. This role is ideal for freshers who want to start their career in the BPO/ITES industry with a reputed organization.
Firstsource Hiring Freshers 2025 Customer Support Associate
